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retaining top talent

NHPA Educates on Retaining Top Talent at True Value Spring Reunion

Sharing insights and best practices on retaining top talent, the North American Hardware and Paint Association (NHPA) will be facilitating the education for the Retail Best Practices Conference at the True Value Spring Reunion in Chicago on March 16 from 1 p.m. – 4 p.m.

Training sessions will cover retaining top talent, recruiting based on your core values, employee/employer paradigm shift and more. To attend, click the Retail Best Practices option when you are registering for the Reunion. If you’ve already registered and want to join us, please email Lori Birkey, director of True Value University, at Lori.Birkey@truevalue.com. Read on for more information on each of the sessions, and click here for details on this year’s Reunion.

Session 1: Who Do You Want Working in Your Business?

The first step to solving labor challenges is to assess (or establish) your core values and decide how your hiring strategies support those values. What strengths do your highest-performing team members have that you want to coach in new team members? What weaknesses could you consider opportunities to develop in potential new hires? What is missing from your current team that would be a critical advantage for your business? The answers to these questions are unique to every operation and business operator, but this presentation will help you identify potential candidate pools that could be the key to differentiating your operation as an employer and business of choice in your community.

Attendees will learn:

  • How to evaluate your team’s strengths and opportunities
  • Steps to creating a meaningful mission and set of core values

Session 2: Recruiting Strategies You Need to Try

The only constant in the world is change. Looking ahead and planning for the future are critical aspects of running a successful business, including adapting to an ever-changing employee base. We will cover industry trends and provide actionable tips to attract the next great employees into your business. Participants will learn the current tools, processes, activities and recruiting strategies home improvement industry leaders use to recruit and hire well-equipped team members.

Attendees will learn:

  • Industry-specific tools to help with the recruitment of new team members
  • Activities to utilize in interviews to set your business apart from the competition
  • Processes utilized by high-performing retailers while recruiting their dream team
  • Strategies to identify and connect with underutilized candidate pools in your community—and how they can benefit your business

Session 3: Retaining Top Talent Through Engagement and Wellness

Ensuring your team has the necessary tools and support is essential in retaining top talent. Participants will learn techniques to inspire current employees, drive engagement, support wellness and improve their connectivity to the business. We will highlight tools you can use to determine your team’s current engagement level and tips to improve the overall company engagement. We will share strategies for transitioning disengaged employees to engaged and how to keep them engaged, connected and satisfied with their work. We will feature industry best practices for addressing burnout and supporting employees’ wellness to ensure your team is committed to the business.

Attendees will learn:

  • Tools to determine their employee engagement levels
  • Tips to drive engagement and build company commitment
  • Techniques to ensure your employees are supported and thriving

About Lindsey Thompson

Lindsey joined the NHPA staff in 2021 as an associate editor for Hardware Retailing magazine. A native of Ohio, Lindsey earned a B.S. in journalism and minors in business and sociology from Ohio University. She loves spending time with her husband, two kids, two cats and one dog, as well as doing DIY projects around the house, going to concerts, boating and cheering on the Cleveland Indians.

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