Profiles

Hardware Retailing is sharing select stories of independent businesses outside the home improvement industry to see how owners are grappling with operational changes amid COVID-19. Read on to discover how one bookseller in Michigan is continuing to forge community connections. …

For more than four decades, Brinkmann’s True Value Hardware has adapted to serve their Long Island, New York, community. As COVID-19 pushes every retailer to consider new ways to serve, co-owner Ben Brinkmann recently made a much-appreciated donation to his …

Like many other retail operations, Weakley-Watson Hardware in Brownwood, Texas, is doing business differently in response to COVID-19. Owner Weston Jacobs is taking active steps not only to protect people from the virus, but also to take care of the …

The spread of COVID-19 has brought moral dilemmas to Eric Hassett, owner of five Hassett Hardware stores in the San Francisco Bay Area. Hassett’s stores sell products, such as cleaning supplies, which are critical for customers and employees to use …

Monica Mede grew up in her family business, Ulmer’s Drug & Hardware in Homer, Alaska. As a young adult, she ventured away from home, met her husband Patrick in Anchorage and the two moved to Texas. They were more than …

The ceiling over the paint department at Ambridge Do it Best Home Center in Ambridge, Pennsylvania, has an art installation the staff spent three months developing and hanging. Store employees took about 100 paintbrushes, dipped each one in a different …

At the NRHA All-Industry Conference, Hancock Lumber chairman, president and CEO Kevin Hancock will take the stage as a keynote presenter. The theme of the NRHA All-Industry Conference is “Industry Disrupters: How Today’s Leaders Are Winning the Retail Game.” Hancock’s …

Although spring is just beginning, you finished plans for tulip caretaking and birdhouse building months ago. In retail, it’s crucial to plan seasons ahead, which is why holiday decor is a large segment of many wholesaler markets in the spring.  …