Boston’s Ace Hardware in Page, Arizona, isn’t new to finding opportunities for growth. The store has been operating since the 1960s and is currently going strong under the ownership of brothers Doug, David and Dan Boston. Major, profitable changes to …
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Oceanside Ace Hardware Exists to Give
Michelle Pike’s plan when she opened Oceanside Ace Hardware in 2016 was to create a community asset. She had worked in the biotech industry for years and wanted to start a business, but the type of new business was secondary …
Read More »Ace Hardware Corp. Sees Revenue, Same-Store Sales Growth
On Feb. 14, Ace Hardware Corp. reported revenue and same-store sales growth for fourth-quarter and full-year 2018. The co-op saw quarterly revenues of $1.4 billion, an increase of 5.7 percent from the fourth quarter in 2017. Revenues for the entire year …
Read More »When Aging Motivates Major Bathroom Remodels
Homeowners who are planning to accommodate their own aging or that of close family members are more likely to invest in major master bath upgrades in their homes, according to recent research from the home improvement website Houzz. In fact, …
Read More »Reimagine Retail Winner Talks E-Commerce Inspiration
For independent retailer Matt Woods, combining brick-and-mortar expertise with e-commerce innovation was truly a winning idea. After submitting his plan to the 2018 Reimagine Retail program, presented by the National Hardware Show®, Woods received $100,000 to put his idea to …
Read More »Reimagine Retail Winner Matt Woods Explores Tech Opportunities
Click the picture to download a PDF of this story. By Todd Taber, ttaber@nrha.org Virtual Vision Matt Woods, president and CEO of family business Woods Hardware, says his favorite part of being an independent retailer is being able to decide what’s best for …
Read More »Returns and the Customer Service Experience
Click the picture to download a PDF of this story. The weeks and months after the winter holidays tend to be heavy on returns—and retailers’ return policies can greatly impact future customer loyalty. Retailers, on average, expect 11 percent of their 2018 …
Read More »Dresses, Hardware and Other Legacies at Hussey’s General Store
Click the picture to download a PDF of this story. By Kate Klein, kklein@nrha.org Hussey’s General Store has a history of tradition-making. The “everything store,” as manager Kristen Ballantyne calls it, opened in 1923 in Windsor, Maine. Locals have relied on the business …
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