Original News

Hardware Retailing is honoring veterans who put lessons they learned in the military to work serving customers in the independent home improvement industry. Veteran retailers and employees, including those featured here, are being honored in a Veteran’s Day photo tribute …

Exploring new places, seeing how locals interact with one another, trying new cuisines—there are many reasons people love to travel. Now imagine taking that love of travel and a passion for telling the stories of independent home improvement retailers and …

In 2010, Kevin Hancock had a lot on his mind. As the chairman, president and CEO of Hancock Lumber, a seventh-generation family business that employs over 500 people, he was focused on navigating the operation through the recession. On top …

Jacqueline Thompson, owner of Thompson Ace Hardware, isn’t surprised when customers call her store asking if a specific employee is on duty. Her Jacksonville, Florida, store is known for its knowledgeable, gracious staff, and she believes the six military veterans on …

Kitchens are the most popular room for homeowners to remodel, according to online home improvement company Houzz. The 2019 U.S. Houzz & Home Study shows that the typical kitchen remodel costs $14,000, making kitchens the most expensive room to update …

Are your employees unsure where to go with questions? Does your team need a boost in product knowledge and selling skills? If your answer is yes, then it’s time to assess your employee training program. With an NRHA Training Membership, …

Ace Hardware Corp. has hired Kirk Armstrong as a new executive to work on the co-op’s distribution and supply chain team. He is taking on the role of vice president of distribution and supply chain innovation and will be reporting …

When’s the last time you surveyed your peers to discover the areas where they are finding success and what areas they’re predicting for growth in 2020? You probably haven’t done that recently, but the North American Retail Hardware Association (NRHA) …