When the spread of COVID-19 began changing the lives of residents in Winston-Salem, North Carolina, Cloverdale Ace Hardware was quick to find new ways to serve. Store owner Douglas Brown scrambled to ensure his business could continue operating, despite challenges. …
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Petersburg Hardware Pulls Together ‘To Keep Our Community Running’
The employees at Petersburg Hardware in Petersburg, Indiana, have taken their roles as essential workers and community servants seriously. They have accommodated major changes to how their store serves customers and they have pulled together as a team to take …
Read More »‘All Hands on Deck’ at Costello’s Ace Hardware
Before COVID-19, Costello’s Ace Hardware stores were filling around 10 online or phone orders per day. The health crisis has brought drastic changes. The online and phone orders began flooding in and haven’t slowed down since early March. Now the stores …
Read More »EXCLUSIVE: True Value Announces Hartmann to Leave in May
True Value Co. announced today that John Hartmann, who has served as chief executive officer since 2013 and led the company through its transition from a co-operative, will be leaving in May. Hartmann, who will remain on True Value’s board …
Read More »Washington Store Stays Flexible During Pandemic
Located 15 minutes from Seattle, Island Home Center & Lumber is busy serving a community that is near one of the early U.S. hot spots for the COVID-19 pandemic. The proximity to Seattle doesn’t mean Island Home Center’s community has …
Read More »Weakley-Watson Rethinks Community Service in Light of COVID-19
Like many other retail operations, Weakley-Watson Hardware in Brownwood, Texas, is doing business differently in response to COVID-19. Owner Weston Jacobs is taking active steps not only to protect people from the virus, but also to take care of the …
Read More »COVID-19 Response: Prioritizing Employee Safety
Rapid adaptation has been the story of David Dishke’s home improvement business as COVID-19 spreads throughout the world. “Things are changing daily, if not hourly,” Dishke says. He owns Grand River Home Hardware in Caledonia, Ontario, and Sayer Home Hardware …
Read More »Hassett Hardware: Weighing What’s Right in Crisis
The spread of COVID-19 has brought moral dilemmas to Eric Hassett, owner of five Hassett Hardware stores in the San Francisco Bay Area. Hassett’s stores sell products, such as cleaning supplies, which are critical for customers and employees to use …
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