For 13 years, the North American Retail Hardware Association (NRHA) has recognized retailers who are leading their operations in innovative ways through the Top Guns Awards. Whether they are focused on fine-tuning the customer experience, exploring new business endeavors or …
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Patrick Goebel, President, Star Lumber 2 retail stores, 3 professional service centers, Kansas and Oklahoma Star Lumber was founded in 1939 by Earl Goebel, a builder with an entrepreneurial spirit. Today, the company is led by the third generation, including …
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When the local Easter egg hunt got canceled, Dawne Ramshaw of Ramshaw’s Ace Hardware in Mount Shasta, California, printed Easter egg coloring pages to give away. She invited the community to decorate the paper eggs and hang them in their …
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This podcast review is the third installment in a bimonthly series Hardware Retailing is publishing to highlight books, podcasts and other resources retailers recommend to fellow business owners in the independent home improvement industry. P. Brett Thorne is chief operating …
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When Jason Haley heard about the COVID-19 pandemic, he quickly took action. He ordered $40,000 in extra inventory to stock Ace Hardware of Clarkston, his store in Clarkston, Michigan. He assumed supply chain interruptions would make it challenging to keep …
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Westlake Ace Hardware is continuing to grow, recently announcing plans to acquire a store near St. Louis and open a new store in Kansas. The chain is part of Ace Retail Holdings, which is a subsidiary of Ace Hardware Corp., …
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The staff at Farmer’s Building Supply in Oregon has adjusted to an array of changes since COVID-19 began spreading in the state, and implementing and then eliminating new processes have been part of the journey. The team has worked well …
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Ace Hardware Corp. reported first-quarter growth in sales and profit that partially reflect changing consumer needs due to the COVID-19 pandemic. The co-op’s revenue was $1.4 billion during the first quarter, an increase of 3.8 percent above the first quarter …
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