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Operations

Brand-Building Strengthens Customer Relationships

brand

Have you ever heard of CrossFit®? With more than 7,000 gyms in the U.S. and 13,000 worldwide, you probably know at least one person who participates in this group-focused fitness method, which has attracted a massive following of loyal members …

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Resource List: Tips & Tricks for Facebook Advertising

facebook advertising

You may already have a social media presence, but are you and your operation using Facebook advertising to its full potential to draw customers, promote sales and boost revenue? An article in the September issue of Hardware Retailing addresses why …

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NRHA Offers Retailers Business Tools for Success

Business Tools

The North American Retail Hardware Association (NRHA) represents and provides business tools for all independent hardware stores, home centers and lumberyards regardless of wholesale affiliation. If your retail operation fits into one of those categories, NRHA offers you a wide …

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Two PA Retailers Help Boy Scouts Earn Their Wings

Eagle Scout earns his wings

Larry and Chris Drennen both achieved the rank of Eagle Scout when they were teenagers. Now, as owners of two stores in Pennsylvania—Oxford Feed & Lumber in Oxford and Brandywine Ace, Pet & Farm in West Chester—they want to help …

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Problem: Finding Employees With Specialized Skills

skills

Finding qualified employees is a top concern for independent business owners, according to the latest jobs report from the National Federation of Independent Business (NFIB). “Eighty-seven percent of owners who hired or tried to hire reported difficulty finding qualified workers” …

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Easy Ways to Cut Your Expenses

“A penny saved is a penny earned,” or so goes the old adage. When you think about improving profitability, it may be easy to spot the big ways to cut costs. But if you start looking for smaller cost-cutting measures …

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Team Building at HPM Building Supply

At HPM in Kailua-Kona, Hawaii, employees regularly participate in team-building activities. The benefits of those times together are numerous, including improved communication, camaraderie among employees who don’t normally work together and increased respect for each other. In this video, Tracie …

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5 Advantages of Blogging for Business

blogging

As consumers turn to technology for home improvement tips, there are opportunities for retailers to offer advice before a customer even walks into their business. One easy way is through maintaining a blog. Blogging is a great tool to use to create a stronger web presence …

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