Operations

Building an email list is no small feat, and once you have customers on your list, you want to keep them interested in what you have to say and what you have to sell. Review the following tips to be …

Charred beef. A cold beer. Sunshine on your back. What could be better than that? Adding a little competition to heat everything up. The competitive fire is alive and well in Walker, Minnesota, where the Burger Battle is hosted by …

Click the picture to download a PDF of this story. By Renee Changnon, rchangnon@nrha.org Hardware, Beer and Beats  When customers enter Harry’s Hardware & The Den in Cabot, Vermont, they might be greeted by the sounds of musicians jamming and friends enjoying …

Click the picture to download a PDF of this story. By Renee Changnon, rchangnon@nrha.org Take It Outside The sun is shining, the birds are chirping and the smell of meat and vegetables cooking wafts through the air. This may seem like the scene …

Click the picture to download a PDF of this story. By Todd Taber, ttaber@nrha.org Challenging Assumptions As you look around your store, who are your customers? More than likely, your business caters to a diverse customer base—people from different backgrounds and …

How comfortable are you with understanding the metrics and financial figures used in your business’s accounting files and financial statements? If you have trouble differentiating your defensive interval from your EBIT, you’re definitely not alone. Take a moment to review …

Coming Feb. 6, the North American Retail Hardware Association (NRHA) will be delivering a new e-newsletter featuring the latest home improvement products and trends. Hot Products Hub, produced by Hardware Retailing magazine and sponsored by the National Hardware Show®, will …

The calendar has flipped to 2019, and with the new year comes a new state of mind for many retailers. There is no question that the way consumers shop has changed significantly over the last decade, with the exponential growth …