Rick Hoover’s family has been in the hardware business for more than 50 years, serving a small community of just over 1,200 people in northern Pennsylvania. As the clothing retail industry started shifting and malls were no longer traffic-drivers, Hoover …
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Market Measure 2019: The Industry’s Annual Report
Click the picture to download a PDF of this story now. Though there has been a lot of hushed talk in recent months about the R-word looming on our economic horizon, economist opinions are certainly split about whether a recession …
Read More »How I Did It: Became the 7th Generation Owner
Business training and a long family history in entrepreneurship still weren’t enough to prepare Margaret Clark for the challenges of passing a business from one generation to the next. The seventh-generation owner of Clarks Hardware in Ellicott City, Maryland, Clark …
Read More »Builders’ Outside Sales Team Delivers 3 Decades of High Sales
Across the western U.S., the Builders chain of home improvement stores offers a complete selection of building materials and design services. One central element of the company’s decades-long success is its outside sales team, a group of 21 salespeople who …
Read More »3 Ways to Optimize Your Website for Voice Search
Your company’s SEO strategy is a moving target. With each year come new tech advances requiring retailers to shift their tactics and find new ways to rank as highly as possible for maximum exposure on customers’ search engine results pages. …
Read More »Helping Customers Overcome Kitchen Remodel Regrets
As the chief of insights for the Research Institute for Cooking and Kitchen Intelligence (RICKI), Erin Gallagher says understanding the path to purchase for customers undertaking kitchen renovations is critical. Discover the data RICKI has compiled to help streamline kitchen renovations hurdles and …
Read More »Exploring Membership: Your 2020 NRHA Member Guide
Each year brings new services, programs and partnerships from the North American Retail Hardware Association (NRHA) to streamline your business and strengthen your team. Learn more about what membership means for your operation. Keeping track of each offering from your …
Read More »Make Training Part of Your 2020 Growth Strategy
What’s your training goal for the new year? The North American Retail Hardware Association (NRHA) makes executing a plan easy, no matter how many team members you have or where there are opportunities in your operation for additional education. Here …
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