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Operations

Introducing the 2023 HABITAT Pillars for NHS

HABITAT 2023

An integral part of the National Hardware Show, HABITAT is an on-site and digital product discovery showcase, highlighting the ideas and evolving lifestyles that are driving the future of home and in turn, consumer spend. It is an elevated NHS …

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Q2 2022 Big-Box Financials Round-Up

Q2 2022 financials

See how several home improvement and other big-box retailers performed in the second quarter of 2022 with a round-up of financial reports released this week. The Home Depot The Home Depot reported sales of $43.8 billion for the second quarter …

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Gen Zers Share Insights About Customer Service

Gen Z

Understanding your entire customer base is an important aspect of a successful business, as is understanding your employees. Hardware Retailing spoke with two members of Gen Z, Brandon Packer, an associate at Miller’s Hardware in Spokane, Washington, and Gerry Newenhof, an …

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Renee on the Road: Cardwell Do it Best Home Center

Cardwell Do it Best

In July, Renee on the Road visited Ohio, but before the team headed east, Renee Changnon, retail engagement specialist, and Katie McHone-Jones, director of member services and events, made a stop at Cardwell Do it Best Home Center in Indianapolis, …

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Taking Technology to the Next Level at Busy Beaver

technology Busy Beaver

In the August 2022 edition of Hardware Retailing, retailers were introduced to three different technologies that can improve employee efficiency and customer service. One of those retailers, Adam Gunnett from Busy Beaver Hardware, shared about the operation’s autonomous robot. Below, …

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