Operations

While the independent channel has seen some major changes, what hasn’t changed is retailers sharing good advice. Digging into the archives back to 2007, the first year for the Top Guns awards, we pulled some sage wisdom from past honorees on …

This fall, the North American Hardware and Paint Association (NHPA) will launch a new educational program, which will guide retailers through managing cash flow to support growth and success. The classes will be led by Kim Peffley, NHPA’s director of …

For Orgill’s finance department, the last 10 years have been a journey of calculated risks, strategic foresight and commitment to fiscal excellence. Spearheaded by Orgill’s chief financial officer Eric Divelbiss, alongside senior vice president of accounting Jodi Fontana and vice …

Developed for owners and managers in the home improvement industry, the North American Hardware and Paint Association’s Retailer Management Certification Program focuses on helping students learn skills to grow store sales and profits in today’s changing retail landscape. As NHPA’s premier …

What is your favorite part of your job? Whether for a customer or for one of our associates, I get great satisfaction from being able to help people find solutions to their issues. Every day there is something new. Having …

Like the muscles in the human body, if your operation isn’t moving toward the next goal, it’s most likely experiencing atrophy. While growth should be a part of every operational strategy, many retailers assume growth has to mean adding more …

Providing in-depth data on the retail home improvement industry in Canada, the Hardlines 2024 Retail Report offers a full analysis of the size and growth of the industry in 2023 and what to expect in 2024 and beyond.  Hardware Retailing …

The U.S. Department of Labor (DOL) announced a final rule of a revision to the Fair Labor Standards Act (FLSA). Currently, salaried employees making less than $35,568 fall under the FLSA overtime pay protections, ensuring that if they work more …