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Blake Burgess: 2014 Young Retailer of the Year

To watch the full video, click here. Blake Burgess York Ace Hardware, York, Neb. Partial Owner/General Manager Category: Under $2 Million in annual sales After purchasing a local hardware store in 2010, Burgess spearheaded an update of nearly every aspect …

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James Coté: 2014 Young Retailer of the Year

To watch the full video, click here. James Coté Osterville House & Garden, Osterville, Mass. Owner Category: Under $2 Million in annual sales When he was just 24 years old, Coté purchased a struggling hardware store that was about to …

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Say Goodbye to Credit Card Swipes and Signatures

Starting October 2015, MasterCard and Visa will usher in a major change in the U.S. credit card industry.  Credit cards will have microchips in them.  Consumers will use PIN numbers instead of signing credit card receipts.  And consumers will insert …

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Ace Makes J.D. Power Satisfaction List for Eighth Year

For an eighth consecutive year, Ace Hardware ranks highest in satisfying home improvement retail store customers. Ace Hardware achieves a score of 791 and performs particularly well in the staff and service factor. Menards ranks second with a score of …

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Is Sear’s “Transition” Plan Working?

“Sears is undergoing a significant transformation, and we fundamentally are changing the way we do business,” says Edward S. Lampert, Sears Holdings’ chairman and CEO in a company release. “Our performance in the first quarter highlights the challenges we are facing …

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Westlake Ace Hardware, Salvation Army Team Up

Westlake Ace Hardware is hosting a Salvation Army Fans for Families drive at its stores. According to a news release from the Salvation Army, heat is one of the leading weather-related killers in the United States and causes hundreds of fatalities …

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Making Shopping a More Personal Experience

A new “Truth About Shopping” study explores global consumer attitudes and behavior related to all areas of shopping today, including online, mobile and in-store purchasing, views about data and privacy, and preferences about the shopping environment and experience. Conducted by …

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Sear’s Helps Customers Run Homes from Smart Devices

Sears recently introduced  Connected Solutions, experiential shops that bring together assortments of smart, connected home and personal automation products. For example, a customer could program his garage door opener to be notified by text when the door is open and closed. Could …

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