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Industry News

Retail Sales Strong Over Thanksgiving Weekend

An estimated 141 million unique shoppers shopped during Thanksgiving weekend, up from 139 million over the same time frame last year, according to the National Retail Federation. For those who shopped multiple times over the weekend, the survey estimated more …

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When I was younger I wanted to open a chain of stores. The stores would be part shoe retailer, part hair salon and part pub, and I wanted to name them Jaime’s Shoes, Dos and Brews. While this was just …

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The Secret Behind Customer Service

Want to know a secret about amazing your customers? Here it is: Don’t start by focusing on the customers. To consistently deliver high-quality customer service that will give your business a competitive edge and keep customers coming back, you must …

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Builder Confidence Holds Steady in November

Builder confidence in the market for newly built, single-family homes was unchanged in November according to the National Association of Home Builders/Wells Fargo Housing Market Index. For the sixth consecutive month, more builders have viewed market conditions as good than …

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Pending Home Sales Decline in October

Pending home sales were down in October, a decline the National Association of Realtors® attributed to the government shutdown. The Pending Home Sales Index, a forward-looking indicator based on contract signings, slipped 0.6 percent to 102.9 in October from 102.7 in …

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Retail Sales Increased 2.5 Percent 
in October

October retail sales, excluding automobiles, gas stations and restaurants, increased 2.5 percent seasonally adjusted over September, according to the National Retail Federation. “Consumer spending is growing as we head into the holiday shopping season, and the timing couldn’t be better,” …

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