While there’s plenty of ways to use digital signage and printed signage in a retail setting, there’s still a place for the old-fashioned chalkboard at Fresno Ag Hardware. For Ian Williams, hardware department manager and head of customer relations at …

Want to make a statement the day your store opens? Try finding a way to make your ribbon-cutting ceremony unique. That’s what Greg Pace, owner of Escalante Do it Best Home Center in Escalante, Utah, did when his store opened …

While it’s important to provide good customer service, starting with greeting each customer personally when they first enter your store, some customers don’t need ongoing help throughout their visit. However, you can still reach out to them as they shop …

Shoppers buying an armload of duct tape from Weaver’s Ace Hardware might be trying to fix something around the house, but it’s just as likely that they’re getting ready to enter the store’s popular duct tape art contest. Melissa Achenbach, …

Thanks to a little help from Pinterest, customers at Limeberry Lumber & Home Center in Corydon, Indiana, can find project ideas the moment they walk in the store. The front of the store now features a rotating Pinterest-focused endcap, which …

Every year, a couple of weeks before Mother’s Day, the parking lot at Olde Towne Ace Hardware in Jonesborough, Tennessee, takes on a dramatic transformation. Owners David and Vickie Sell fill the lot with a sea of roses in their …

Customers at the Buchheit store in Jackson, Missouri, don’t have to search very hard to spot the elusive Sasquatch. In fact, they’ll find the legendary Bigfoot right off the main aisle guarding the gigantic copper still also on display. These …

It’s usually difficult to get children to stand still for very long, but Kami Underdahl managed to do it… at least for a few minutes. The children in her store were playing Floor Bingo, one of the activities she created …