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Lindsey Thompson

Lindsey joined the NHPA staff in 2021 as an associate editor and has served as senior editor and now managing editor. A native of Ohio, Lindsey earned a B.S. in journalism and minors in business and sociology from Ohio University. She loves spending time with her husband, two kids, two cats and one dog, as well as doing DIY projects around the house, coaching basketball, going to concerts, boating and cheering on the Cleveland Guardians.

Mitigating the Consumer Impact of Retail Theft

With headline after headline warning of the rapid increase of retail theft and other related crimes, retailers have been working toward mitigating the negative impacts of these crimes on their operations and their bottom lines. While it’s clear how retail …

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Artwork That Honors

At Bear Hardware, what started out as a small idea turned into a giant artwork tribute to the owner’s brother and other U.S. veterans. Owner Curt Scroggins had always wanted to have an American flag painted on the roof of …

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10 Elements to Make Your Website Shine

As you look to create a comprehensive digital presence for your operation, your website is a key aspect. But to be effective, your website needs to have several important components. Discover these must-have website elements below, and turn to Page …

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Best Practices to Define Your Online Strategy

More than just a buzzword, omnichannel strategies are driving the future of retail, as the lines between brick-and mortar and online have blurred and customers expect businesses to meet them where they are. Whether online or in-person, commerce is commerce …

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6 Services to Set Your Business Apart

As consumers pinch pennies and competition from big boxes and e-commerce companies gets tougher, the need for independent retailers to differentiate their operations is even more important. One way local operators can become the place to be is to enhance …

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