Home » Lindsey Thompson (page 50)

Lindsey Thompson

Lindsey joined the NHPA staff in 2021 as an associate editor and has served as senior editor and now managing editor. A native of Ohio, Lindsey earned a B.S. in journalism and minors in business and sociology from Ohio University. She loves spending time with her husband, two kids, two cats and one dog, as well as doing DIY projects around the house, coaching basketball, going to concerts, boating and cheering on the Cleveland Guardians.

AI: Theatro

Chris Todd CEO Theatro Hardware Retailing (HR): What are some of the practical applications AI has for the independent channel? Chris Todd (CT): AI has helped transform how retailers serve customers in very real and practical ways, and we’ll see …

Read More »

AI: Fluent Commerce

Nicola Kinsella Senior Vice President, Global Marketing Fluent Commerce Hardware Retailing (HR): What are some of the practical applications AI has for the independent channel? Nicola Kinsella (NK): There are a lot of great tools emerging for product information enhancement …

Read More »

Guidelines for AI Usage in the Retail Sector

As artificial intelligence (AI) continues to expand throughout all industries, the National Retail Federation (NRF) has published a series of guidelines called the Principles for Use of Artificial Intelligence in the Retail Sector. These guidelines strive to encourage governance of …

Read More »

AI: ECI Software Solutions 

John Maiuri President of the LBM & Hardlines Group, Building & Construction Division ECI Software Solutions Hardware Retailing (HR): What are some of the AI tools you’re seeing lumber and building material retailers using right now? John Maiuri (JM): There …

Read More »

Vendors Share Industry Best Practices at IHI Conference

Attendees of the Independent Home Improvement Conference (IHI Conference) will have the opportunity to attend breakout sessions, covering topics that include marketing, technology, retail operations and employee engagement. As part of the breakouts, several industry vendors will be hosting sponsored …

Read More »

Industry Insights, Data Drive Decisions for Retailer

Data Drive Decisions

In an effort to help retailers become better and more profitable, the North American Hardware and Paint Association (NHPA) has surveyed home improvement operators throughout the U.S. to develop the benchmark report known as the Cost of Doing Business Study.  …

Read More »

True Value to Close Manchester Distribution Center

True Value will cease operations at its regional distribution center (RDC) in Manchester, New Hampshire by the end of 2024. In 2019, the company opened up a regional distribution center in Wilkes-Barre, Pennsylvania, with the goal of it serving as …

Read More »