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Lindsey Thompson

Lindsey joined the NHPA staff in 2021 as an associate editor and has served as senior editor and now managing editor. A native of Ohio, Lindsey earned a B.S. in journalism and minors in business and sociology from Ohio University. She loves spending time with her husband, two kids, two cats and one dog, as well as doing DIY projects around the house, coaching basketball, going to concerts, boating and cheering on the Cleveland Guardians.

The Independent Channel Unites at the IHI Conference

IHI Conference

Bringing together retailers from all affiliations, of all sizes and from across North America and beyond, the 2024 Independent Home Improvement Conference (IHI Conference) sent attendees home with practical takeaways, new connections and a renewed energy to grow as a …

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Retailer Insights: Taking Time for the How and the Why

Retail Operations

By Jared Brown Director of Business Intelligence The Aubuchon Co. I recently had a deep conversation with a peer who boasts over five decades of experience—he’s been working in hardware since before I was born. Despite our experience and age …

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Expert Column: Once a Customer, Always a Customer

Marketing Minute

By Stacy Andersen-Bivona Chief Culture Officer Builders Warehouse WE ARE GOING TO KEEP YOU…but not in a creepy way. In our world of remodeling, DIY projects and new home construction, one thing remains constant—the value of a customer. Whether they …

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