Serving as a combat engineer in the U.S. Marines from 2002 to 2007, Heath Warren loved being able to fix things and solve problems, skills he transferred to the independent home improvement channel. Currently, Warren is the maintenance technician for …

Do it Best and True Value reported consolidated revenues of $4.7 billion for fiscal year 2025, an increase of $281.3 million, or 6.1%, from FY2024. Net income was $188.3 million, up $27 million, or 16.7%, compared to the prior year. …

Ace Hardware is partnering with Affirm, a payment network that provides a pay-over-time option to customers shopping in-store. With over 5,200 locations, Ace now offers Affirm at participating retailers across the U.S., giving consumers a flexible and transparent way to …

In the October issue of Hardware Retailing, four retailers shared their strategies for gaining and retaining business-to-business (B2B) customers, including offering convenience, going the extra mile and providing a unique value proposition. Another way to build loyalty among B2B customers is …

The 2025 Cost of Doing Business Study presents the North American Hardware and Paint Association’s (NHPA) annual financial and operational profile of independent hardware stores, home centers, lumber and building materials (LBM) outlets and paint and decorating outlets. This study …

With the vision to create a successful wholesale hardware business, W.B. Whittaker, S.M. Holtsinger and D.M. Wallace chartered the Whittaker-Holtsinger Company in 1922 in Morristown, Tennessee. In 1932, D.M. became president, and in 1944, he changed the name to the …

Sight. Smell. Taste. Touch. Hearing. Every day, we rely on our five senses to navigate and experience life. Forward-thinking retailers are also turning to the five senses to engage with customers in their stores and keep them coming back, moving …

When it comes to knowing where to start with B2B in your business, retailers who have found success in this area suggest starting small to attract these pro customers.  Jay Donnelly, owner of Flanagan Paint & Supply with five locations …