From surprise OSHA safety inspections to picking the right KPIs to track to overcoming challenges to growth, the pages of Hardware Retailing covered a wide variety of operational topics to help retailers become better and more profitable in 2024. As …
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Measuring how independent home improvement operations are performing throughout the year helps the entire channel understand how they compare to the industry at large and how to use that data to make incremental improvements to their operations. Since 2022, the …
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Your association will celebrate 125 years of service in 2025. The start of this coming new year means a little bit more to the North American Hardware and Paint Association (NHPA). When the clock strikes midnight to usher in 2025, …
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As an entrepreneur, author and owner of two Chick-fil-A restaurants in Tulsa, Oklahoma, Arthur Greeno lives and breathes customer service every day. With over three decades of experience in hospitality, Greeno has experienced the good, the bad and the ugly …
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Hardlines Distribution Alliance (HDA) executed its 20th Annual Executive Planning Conference (EPC) last week at the Westin La Paloma in Tucson, Arizona. Designed to shine a spotlight on new and existing vendor partners, the receptions, golf scramble, scheduled meetings and …
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After the success of the 2024 Independent Home Improvement Conference, the North American Hardware and Paint Association (NHPA) and The Hardware Conference are excited to extend an invitation to the 2025 Independent Home Improvement Conference. The 2025 Independent Home Improvement …
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Do it Best announces the successful acquisition of True Value, a long-time competitor with a legacy brand that benefits both organizations. This monumental transaction represents a transformative milestone for Do it Best, True Value and the entire independent hardware industry. …
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After nearly 20 years of service, John Mergy, vice president of information technology for Do it Best, announced his retirement this week. Mergy first joined Do it Best as the manager of the IT division’s project management office, quickly advancing …
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