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Lindsey Thompson

Lindsey joined the NHPA staff in 2021 as an associate editor for Hardware Retailing magazine. A native of Ohio, Lindsey earned a B.S. in journalism and minors in business and sociology from Ohio University. She loves spending time with her husband, two kids, two cats and one dog, as well as doing DIY projects around the house, going to concerts, boating and cheering on the Cleveland Indians.

Randy’s Hardware Relies on Community During Recovery

Randy's Hardware

Engage With Your Customers: Have an idea? Send an email to editorial@YourNHPA.org to have your story considered for publication. Declared a complete loss, the Mount Jackson, Virginia, location of Randy’s Hardware was destroyed in an overnight fire in February 2022. …

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Gain a Competitive Edge With BOPIS

BOPIS

In response to rising shipping costs, Amazon has been changing its strategy when it comes to shipping and returns, including offering select Amazon Prime subscribers $10 to pick up their orders rather than have them delivered. Customers who take advantage …

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How Big-Box Retailers Performed in Q1 2023

big-box 2022

For the first quarter of 2023, several big-box retailers experienced continued increases in sales compared to Q4 2022, with others reporting decreases in sales because of unseasonable weather affecting consumer purchases during the quarter. The Home Depot The Home Depot …

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Ace Hardware Reports Q1 2023 Results

Ace cybersecurity incident

Ace Hardware released its financial report for the first quarter of 2023, marking first quarter revenues of $2.1 billion, a decrease of 5.8% from last year. Net income for Ace in Q1 2023 was $66.2 million, down 44.7% from the …

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3 Ways Embracing Innovation Makes an Impact

Betting on Tech

Take Tech Further: This August, don’t miss the NHPA 2023 Independents Conference where you’ll discover innovative best practices, insights and resources. Learn more at YourNHPA.org/conference. More than just something to do to keep up with your competition, technology comes with …

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Top Guns Honoree Builds a Culture of Service and Technology

Eric Hassett

Improving Efficiency: Learn how Eric Hassett and Hassett Hardware utilize technologies to improve customer service at hardwareretailing.com/technology-mix. Hardware—along with hard work and a love for people—runs in Eric Hassett’s blood. Those qualities have led to an extremely successful career at …

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