The North American Hardware and Paint Association (NHPA) has recognized key home improvement operators for their successes and strategic solutions for 15 years with the Top Guns award. This award highlights retailers who are committed to their communities, their teams …
Read More »Lindsey Thompson
4 Ways to Measure Customer Loyalty
Before you can build customer loyalty, you need to know where your customers currently stand. Customer loyalty can be a tricky metric to measure, but fortunately there are several ways to assess how faithful customers are to your company. Find …
Read More »Cozy Up With These Cold Weather Must-Haves
For most of North America, winter brings cold temperatures, shorter days and snow. Help customers keep cozy by stocking these must-have cold weather products in your store. The Sunbeam Cozy Feet Velvet Heated Blanket comes with a digital display controller …
Read More »AC Trends for Your HVAC Department
When it comes to comfort, homeowners in the U.S. are willing to pay to stay cool. In 2020, 95.4 percent of new homes built had a central air conditioning system. Some recent trends emerging in HVAC and air conditioning include …
Read More »Planning Events in a Post-Pandemic World
In October, the North American Hardware and Paint Association (NHPA) hosted its first major in-person event since the start of the pandemic, the NHPA All-Industry Conference. The event was held in conjunction with the National Hardware Show. At the helm …
Read More »Canadian Dealers Face Challenges Despite Record Year
Each quarter, Hardware Retailing checks in with the editorial team at Hardlines, a Canadian publication focused on home improvement industry trends. In this installment, learn about the challenges Canadian retailers are facing, from supply chain interruptions to wildfires to technology. …
Read More »The 2021 NHPA Top Guns Are Committed to Comprehensive Service and Strategic Investment
The North American Hardware and Paint Association (NHPA) has recognized key home improvement operators for their successes and strategic solutions for 15 years with the Top Guns award. This award highlights retailers who are committed to their communities, their teams …
Read More »Best Practices for Safely Hosting Store Events
From private parties to public gatherings, in-person events took a major hit during the pandemic. Most likely, the blanket cancellation of events impacted your operation as well, preventing you from hosting events that connect you with your customers and community. …
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