Recently, a local newspaper in Indianapolis, where the North American Retail Hardware Association is headquartered, published a story about an independent hardware store that’s closing its doors. The story also talked about the tough times the independent hardware retailing industry …

The Do it Best May Market, which began on Friday and is scheduled to run through today, kicked off with the co-op’s announcement of several new member programs and gave retailers plenty of opportunities to see new products, network and …

What started as a hobby has turned into a talking point at Bill Warren’s hardware store. Warren’s Village Hardware in Lewiston, New York, is home to a variety of old tools that include everything from a Civil War-era brace to …

Want to find a way to promote your store, its products and your social media presence? Tom Siwek, co-owner of Siwek Lumber & Millwork in Minneapolis, and his staff have learned contests on the store’s social media pages are a …

When the staff at Purcell Ace Hardware hosted a Duck Tape corsage contest for area schools, they were able to use the store’s social media page to the fullest, engage younger customers and work with the community. “We were looking …

To view a PDF of this story, click here, and visit hardwareretailing.com/e-commerce to download an interactive PDF highlighting the different elements of an effective retail website. Making the Most of Your Internet Presence By Liz Lichtenberger, llichtenberger@nrha.org and Kate Klein, kklein@nrha.org In 1994, the first physical product was …

In the April issue of Hardware Retailing, our story about an operation’s online presence (“Is Anyone Doing Online Right?”) offers some tips for best practices for retailers looking to make the most of their basic websites, email marketing, social media …

By Roger Bensinger Faced with tough competition from the likes of Amazon and eBay, retailers everywhere are focused on giving people a reason to put down their devices and visit their stores. Naturally, one component of this strategy is to …