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Jacob Musselman

Jacob is the content coordinator for Hardware Retailing Magazine. A lifelong Hoosier, Jacob earned a B.S. in journalism and telecommunications with a minor in digital publishing from Ball State University. He loves making bagels, going to farmers markets with his wife Hannah and two dogs and watching Formula One.

Domestic Sourcing Shapes Buying Decisions, HIRI Study Finds

domestic sourcing retail

As price pressures continue to shape the home improvement market, a significant share of U.S. homeowners factor product origin into their buying decisions. New data from the Home Improvement Research Institute (HIRI) shows that one in three homeowners considers whether a …

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QXO Completes Acquisition of Kodiak Building Partners

QXO q4 2025 financials

QXO announced it has completed its acquisition of Koriak Building Partners from Court Square Capital Partners for approximately $2.25 billion, expanding QXO’s addressable market to more than $200 billion. “By acquiring Kodiak, we’re providing our customers with a wider range …

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Be Nice, Customers Notice

All retailers “slip” sometimes on most aspects of delivering their customer service. It is natural and unavoidable. But can these slips be neutralized in the minds of your customers? I’ve reviewed hundreds of customer surveys with candid comments about store …

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