Employing family members can be tricky business. To your benefit, common culture, work ethic, trust and loyalty often run strong among family members who work together. However, having relatives on staff or in leadership can also present a challenge. What …

Retailers working with family know it can be hard to be objective when employing family members. You might have more tolerance with the struggles your own family members face than you would with those of another employee. Addressing issues with …

When consumers decide where to spend their hard-earned dollars, price is a big consideration. To help retailers boost their knowledge of pricing fundamentals, the North American Retail Hardware Association (NRHA) has developed a new online course in Basic Retail Pricing. The …

When competitors enter your territory, it’s tempting to wield price as the weapon of choice. However, an all-out price war rarely leaves a clear winner. You’re likely to sustain significant damage to your reputation if shoppers start to equate low …

Earlier this year, Scott Ward, co-owner of the Fix and Feed family of farm and hardware stores, opened a store in Quinlan, Texas, which is the company’s fourth location in the state. While you don’t need superpowers to pull off …

Lowering your carbon footprint isn’t just good for the environment; it could also save you money. Many shoppers may even favor a retailer who shows a desire to recycle or reduce energy usage. Here are 10 ways your business can …

The list of retailers buying from PRO Group’s distributor network includes home improvement stores, nursery outlets, lawn and garden centers, farm supply centers and even a few veterinarians. While these retailers all serve their various niches, they all have a …

In 2018, Middleburgh PRO Hardware received its town’s Business of the Year award, an honor giving tribute to a business with an extraordinary history of supporting its community. Rich and Heather Vilegi, store owners, have never faltered in giving back …