The North American Retail Hardware Association (NRHA) has recently released an updated version of one of its training tools: the Basic Training Course in Building Materials Retailing. The retailing course covers lumber, engineered wood products, millwork, cabinets, windows and doors, siding …

Remember your first day on the job? While some of you were sorting pipe fittings in the family hardware store as soon as you were old enough to walk, many of you remember the day you shook hands with the …

The new lead-free plumbing law, the phase-out of incandescent light bulbs: Recently, there have been big changes to the plumbing and electrical categories. Is your store ready? Parts of the light bulb phase out have already begun but additional deadlines …

This presentation outlines how technology is affecting retailing and what new tools are available for retailers today. Topics include displays and signage, employee training, marketing and operations. View the presentation

This presentation will show retailers how to sell more by increasing traffic counts, closure rates, transaction sizes and margins. It will also outline how retailers can meet key benchmarks in advertising, employees, operations and finances. View the presentation

This presentation outlines ways retailers can create a strong presence in their communities. Topics include developing partnerships, using events to cross-market, reaching out to local schools and government officials, sharing your business and leadership skills and more. View this presentation