Like a dull headache, retail shrink has always been an unfortunate reality of running a retail business. But for some retailers lately, that ache has grown into a splitting migraine. Anecdotal evidence suggests shoplifters in some areas are growing bolder, …

As technology advances, there is an ever-increasing array of tools available to help you deter and detect theft at your retail operation. Understanding your options and making sure you’re using the solutions that make sense for your business is key …

Given that a cyberattack could shut down your entire business, preventing one should be a top priority. With a background in IT and cybersecurity, Rob Hord, IT manager at Island Home Center and Lumber in Vashon, Washington, takes a proactive …

United Hardware welcomed a record number of retailers and more than 45 new vendors to Rochester, Minnesota, for its September Buying Market where the focus was on new products, big deals and helping attendees get their stores ready for the …

At its upcoming “Get Ready for Spring” September Buying Market, United Hardware will be showcasing a host of new retail services, a record number of first-time vendors and a variety of promotional buying opportunities for its member-dealers. The event will …

The average store loses nearly $47,000 (or 1.6% of sales) each year to shrinkage, according to the 2022 Cost of Doing Business Study from the North American Hardware Association (NHPA). That’s enough money to hire another employee, buy a delivery …

Since announcing the appointment of Chad Ruth as president and CEO in March, United Hardware has made additional personnel promotions designed to enhance the leadership team and provide continued support to the company and its retailers. Dwight Samson has been …

Staffing shortages have been one of the biggest issues facing retailers over the past few years. Even if employers are able to find the right people to hire, it can be difficult to keep them, given the increasingly competitive nature …