When a member of your team decides to leave, finding someone new to replace them can be one of the most difficult tasks you have all year. Your employees are the face of your business. They can make or break …

What are your employee training goals for 2019? Are you planning to grow sales by adding a new niche to your operation? Do you want to appeal to a new customer base, or improve your average transaction size? Whatever plans …

Click the picture to download a PDF of this story. By Jesse Carleton, jcarleton@nrha.org Stack-Out Disaster Look at the photo above. Do you see anything wrong? Anything you would improve? More than likely, you have a solid idea in your head about how …

Click the picture to download a PDF of this story. By Jesse Carleton, jcarleton@nrha.org Defuse the Time Bomb If you’re like most retailers, you know all too well what it’s like to arrive at the store in the early morning hours …

As you wrap up the year and make plans for 2019, it’s a good time to review your accounting records. Was 2018 a year of growth? Or have market challenges been pulling your operation down? More than likely, the first …

If you’re looking for the next big business opportunity for 2019, the answer could be in commercial and industrial sales. Commercial customers may have specific needs that are a bit different from your regular customer base, but they can provide …

Just as adults like to show off their fancy cars, children love to show off their bicycles. Every year, Allan’s Home Hardware Building Centre in Cochrane, Ontario, gives them an opportunity to do that. The company’s Annual Bike Decorating Contest …

It’s the time of year when you might be getting lots of requests for donations. While you want to be as generous as possible, it’s also necessary to be wise with your resources and have a way for deciding who …