Knowing how you measure up to industry financial averages is crucial to evaluating your business. To help you benchmark your business and plan for the future, the North American Retail Hardware Association (NRHA) has once again compiled financial data from more …

Owning a local business is about much more than making a sale. As an owner, your business is a deeply ingrained and even personal part of your life. While that passion sets your business apart, it can also cause problems when …

As your trade association, the North American Retail Hardware Association (NRHA) makes it a point to be the voice of independent retailers in the industry. NRHA is giving you a chance to provide feedback on your relationship with your distributor in an effort to …

Customer service has long been one of the ways independent home improvement retailers differentiate themselves from their competitors. For many years now, retailers have turned to NRHA’s training courses to teach employees basic selling skills. Now, that course has an …

What do boxes of family photos, old purses, bags of old clothing, antique dishes and hardware have in common? They’re all for sale every Tuesday and Saturday at Feira da Ladra in Lisbon, Portugal. Feira da Ladra is a flea …

Amazon has a competitor in the house, and its name is Jet.com. To leverage sales from this competition, Walmart recently purchased Jet.com for $3 billion in the most expensive e-commerce acquisition in America. Jet.com Strategizes Growth, Competition With Amazon While Amazon continues climbing the ladder to become …

In a story in the September 2016 issue of Hardware Retailing magazine, industry experts discuss how to prevent and handle issues related to data security. By speaking with these experts and doing research for the story, Hardware Retailing gathered the …

Scott Reynolds is CEO of Member Insurance, which provides risk management and insurance solutions to hardware stores, building material dealers, lumber dealers and related businesses throughout the U.S. and Canada. The agency provides cyber liability products, which are policies specifically …