Increasing productivity and reducing employee turnover are two struggles independent business owners often face.
One of the most practical ways to address these issues is to take a look at your management team. Do your team leaders have the interpersonal and communications skills necessary to successfully manage a productive team? Do they know how to work with employees who have different communications styles and personality types? Do they understand the fundamentals of being a good leader?
To help business owners better train their new and upcoming managers to lead strong, happy and successful teams, the North American Retail Hardware Association (NRHA) offers the Foundations of Leadership Program. Learn more in the graphic below, and visit us online for more information.