What is your favorite part of your job?
Whether for a customer or for one of our associates, I get great satisfaction from being able to help people find solutions to their issues. Every day there is something new. Having the autonomy to make decisions and the support from my organization to take risks and try things I may not have tried before has been invaluable to me.
When you were a kid, what did you want to be when you grew up?
I wanted to be a singer. My parents had a band when I was growing up, and I loved listening to them and singing along with them.
How do you stay involved in the community?
We sponsor many fundraisers in the communities where we have stores, and we are very excited to now be offering scholarships for local high school students going into the trades or other construction-related fields through our Nation’s Best Cares program.
Why did you agree to become an NHPA Ambassador? What have you enjoyed the most in your relationship with the association?
I agreed to become an NHPA Ambassador because working with NHPA truly has been a life-changing experience for me. There are so many great programs NHPA has to offer, and participating in its Retail Management Certification Program (RMCP) helped me refine my skills and become a stronger and more empathetic leader. I’ve continued to grow and be challenged at different levels and have been able to meet those challenges with more confidence and decisiveness.
What is the best piece of professional advice you’ve ever been given?
Be early and make sure your words and feet are going in the same direction.
What do you do for fun when you’re not working?
I love spending time on the lake boating with family and friends and am very passionate about metal detecting.
What kind of music do you like to play in the stores you support?
I like to play upbeat country and 80s music, anything with a good beat. I enjoy songs that people know the words to so we can all sing together.
What is your proudest moment as part of the independent channel?
The day I received the call to participate in RMCP, I was working on inventory in one of our new stores. I was so excited. It was, and still is, a great honor to represent Nation’s Best in that program; I learned so much. My second proudest moment was when I was promoted to regional vice president. I was honored to be offered such an amazing opportunity with Nation’s Best.