Hardware Retailing The Industry's Source for Insights and Information
Each year, Ace Hardware honors its Pinnacle and Platinum retailers, those who have demonstrated exceptional commitment to growth, service and community impact through the company’s long-term retail growth strategy known as Higher Ground. The strategy focuses on delivering quality, service and convenience to customers, while building a strong, sustainable foundation for growth. Ace retailers who commit to and achieve a variety of performance targets see a significant impact on both their customer loyalty and financial performance, with increased sales, stronger community ties and a reputation as trusted local experts.
Achieving Pinnacle or Platinum is no small feat. These honors recognize retailers who display an unwavering commitment to disciplined execution and a relentless focus on quality, service and convenience. These retailers have not only met Ace’s high standards but have set new benchmarks for excellence in the hardware industry. Their commitment to fulfilling Ace’s motto as “The Helpful Place” has earned them recognition as some of the most dedicated and high-achieving leaders within the Ace co-op community.
A Celebration of Success in Las Vegas
In recognition of their achievements, Pinnacle and Platinum retailers are invited to an annual celebration in Las Vegas in January. This exclusive event provides these top-performing retailers with the chance to celebrate their hard-earned successes, connect with fellow leaders and engage in leadership development tailored to their needs. The event will feature dynamic workshops and inspiring keynote speakers who will discuss the latest trends in growth, innovation and customer engagement, providing valuable insights to support future success.
Ace’s Las Vegas gathering highlights the company’s commitment to rewarding excellence and empowering retailers who exemplify Higher Ground. By recognizing and celebrating these achievements, Ace Hardware demonstrates its dedication to nurturing a culture of growth, learning and continuous improvement.
Leading the Industry by Example
Ace Hardware’s Pinnacle and Platinum retailers are not only achieving success for their own businesses, they’re setting a standard for the entire hardware industry. Through their disciplined execution, commitment to the Ace brand and devotion to their communities, these retailers showcase the best of what service-driven retail can achieve. Their accomplishments underscore the power of Ace’s Higher Ground strategy, proving that sustainable growth and community-centered service go hand-in-hand.
As Ace Hardware continues to climb Higher Ground, it celebrates these pinnacle achievers as beacons of success, showing that with the right strategy, dedication and focus, retailers can thrive in a competitive market while making a meaningful difference in their communities.
