Retailers and wholesalers are gearing up for a full fall market season, preparing to secure the best deals, network with fellow industry members and learn best practices to enhance their businesses. Markets across the country each offer their own unique …
Read More »Tag Archives: Ace
Ace Retail Group Names New President
Ace Retail Group recently announced Robert Massengill as its new president. Massengill, a 20-year veteran of the company, brings operational leadership, strategic development and legal expertise to the role. As president, Massengill will lead enterprise-wide strategy, operations and growth across …
Read More »Meet the 2026 Retailers’ Choice Winners
Celebrating its 60th year in 2026, the Retailers’ Choice Awards honors the best, most creative and most innovative products of the year. Sponsored by the North American Hardware and Paint Association (NHPA), the Retailers’ Choice Awards program has been a …
Read More »Market Warm-Up: Retailers Share Their Go-To-Market Strategies
Many retailers are still knee deep in ice melt, snow shovels and ice scrapers, but this month kicks off the spring market season with hot deals, educational sessions and networking opportunities. Each buying market is unique, as is the process …
Read More »Ace Hardware and Menards Lead 2025 Home Improvement Customer Experience, Customer Loyalty Benchmarks
Ace Hardware and Menards recently earned the highest scores in the customer experience (CX) category in Market Force Information’s 2025 Home Improvement Retail Benchmark Study. The two companies outperformed national big-box competitors on factors surrounding loyalty, including helpful staff, store …
Read More »Westlake Ace Hardware Expands in Kansas
Westlake Ace Hardware announced an agreement to acquire Olson’s Ace Hardware, a family-owned hardware retailer with two locations in Kansas. The acquisition will be completed in November 2025. “Throughout our history, providing outstanding customer service has always been at the …
Read More »Ace Hardware Announces Changes to Board of Directors
Ace Hardware Corporation announced changes to the company’s board of directors following its 2025 annual stockholders meeting. Director David Majure was elected to his first term on Ace’s board of directors, and Kristen Pellicer and Steven Burggraf were re-elected to the …
Read More »J.D. Power Study Reports Increased Home Improvement Retailer Shopper Satisfaction
J.D. Power released its 2025 U.S. Home Improvement Retailer Satisfaction Study, measuring key drivers of satisfaction among customers who purchased home improvement-related products from a home improvement retailer. The study noted 64% of home improvement retailer shoppers would definitely shop …
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