Tag Archives: technology

Home Depot has fired an outside agency that created what it called a “stupid and offensive” ESPN College GameDay photo tweet that featured two African-Americans and an individual dressed as a monkey, with two beating drums, according to the Atlanta …

A recent nationwide survey reports Americans’ concerns about home security and whom they trust to keep their possessions safe. The study, conducted by third-party research firm Kelton Global and sponsored by Schlage to bring attention to October as National Crime …

When a customer comes in asking for a dead bolt, a well-trained employee will almost immediately start discussing the features and benefits of the locksets stocked in the store. But what if we told you that the ability to close …

London-based research firm RBR predicts the total shipments of self-checkout terminals will continue to increase while retailers continue to pursue new self-service models. According to RBR’s Global EPOS and Self-Checkout 2013 study, the number of self-checkout terminal shipments is expected …

Smaller online merchants will soon be able to better compete with large online retailers like Amazon.com thanks to a multi-year deal Google made recently with an independent provider of customer service ratings and analytics of online businesses. Google has plans …

Consider this advice from these retailers who have mastered special orders. Have someone take charge “Any employee can place an order on the special order list, but we have one person to do all the ordering and another to do …

As a website consultant focused on serving independent home improvement retailers, I truly enjoy working with retailers like yourself and have learned so much over the past few years about how you build your businesses. What’s most impressive to me …

The U.S. Senate closed debate on the latest version of the Marketplace Fairness Act last week by a vote of 63-30, but the final vote on passage was delayed until May 6, after senators return from a weeklong vacation. The …