Tag Archives: technology

When a customer comes in asking for a dead bolt, a well-trained employee will almost immediately start discussing the features and benefits of the locksets stocked in the store. But what if we told you that the ability to close …

London-based research firm RBR predicts the total shipments of self-checkout terminals will continue to increase while retailers continue to pursue new self-service models. According to RBR’s Global EPOS and Self-Checkout 2013 study, the number of self-checkout terminal shipments is expected …

Smaller online merchants will soon be able to better compete with large online retailers like Amazon.com thanks to a multi-year deal Google made recently with an independent provider of customer service ratings and analytics of online businesses. Google has plans …

Consider this advice from these retailers who have mastered special orders. Have someone take charge “Any employee can place an order on the special order list, but we have one person to do all the ordering and another to do …