Staff members at O’Connor True Value Hardware in Billerica, Massachusetts, were looking for a new way to engage with customers through Facebook when another local business, a butcher, got a big boost to its social media engagement with a contest. …
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Across the retail landscape, more big boxes are relying on task automation to reduce labor expenditures and enable employees to interact directly with customers, The Wall Street Journal reports. Target says it plans to add cash-counting checkout machines to 500 …
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Over the next five years, Home Depot will spend $1.2 billion to deliver products faster as customers’ expectations for delivery speeds shift, The Wall Street Journal reports. As part of its plan to reach 90 percent of the U.S. population …
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Home Depot and Walmart have both recently installed in-store pickup options for online orders, USA Today reports. Customers who make online purchases from Home Depot can come to participating locations, unlock one of the pickup lockers and retrieve their merchandise …
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Home Depot has partnered with a growth equity firm to invest $11 million in Homee, an on-demand property maintenance company, the Tampa Business Journal reports. Homee, based in Tampa, Florida, launched in July 2016 and “uses GPS-enabled smartphone technology to link …
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Customers at Dollar General stores in Nashville, Tennessee, can now pay for items directly through their smartphones, company CEO Todd Vasos announced in a May earnings call. Vasos says the app launched in May and will soon expand to include …
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Do it Best Corp. has promoted John Mergy to the role of vice president of information technology, effective July 1. Earlier this year, the co-op announced the retirement of the department’s former executive Mike Altendorf, who is retiring from the …
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Tesla will cease selling its solar products at Home Depot by the end of the year, ending a brief retail partnership. Tesla began selling solar panels and batteries in Home Depot early this year, planning to create dedicated space for …
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