Walking down a busy street, looking around a packed restaurant or going to a concert often paints a similar picture- a sea of people staring at their phones. As we continue to face great technological advances, the results of this …
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Aflac’s Work Forces Report
The 2014 Aflac Work-Forces Report analyzed employee benefits by industry segment and company size. It found that only 11 percent of retail employees “feel their benefits packages meet their current family needs extremely well,” and only “23 percent of employees …
Read More »Consumers Demand Peace of Mind from Products
A new national study conducted for Lowe’s reveals that security/safety is the primary driver behind consumers’ desires to purchase home automation equipment. Cost remains the barrier. According to CEPro, the data from the Lowe’s 2014 Smart Home Survey reveals that a …
Read More »State of Retailing Online Report Reveals New Data
Change is inevitable and while for retailers, change can be exciting, nailing the basics like search engine optimization and e-mail marketing can be overwhelming. But Shop.org’s recent The State of Retailing Online 2014 Report shows why its more important that …
Read More »Shoppers Turn Away from Brick-and-Mortar
According to a recent Wall Street Journal article, U.S. retailers are facing a steep and persistent drop in store traffic, which is weighing on sales and prompting chains to slow store openings as shoppers make more of their purchases online. …
Read More »A 360-Degree View of Amazon
This article was originally printed in the August 2014 issue of Hardware Retailing. To view a complete PDF of the story, click here. By the time you read this story, it might very well be outdated—but that’s the nature of …
Read More »Rich Customers Opt for Warehouse Clubs
While warehouse clubs might be perceived to be the domain of those looking to stretch a tight budget, new research from Mintel reveals that it is not just those of lower incomes. According to Retailcustomerexperience.com, high income consumers think their …
Read More »Relationships, Not Rewards, Are Key To Successful Loyalty Programs
Consumers’ overall engagement in traditional loyalty programs has declined consistently over the past four years and retailers are looking to refocus their loyalty initiatives to compete more effectively. While total loyalty program subscriptions peaked at 2.65 billion in 2012, the …
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