Tag Archives: research

A new national study conducted for Lowe’s reveals that security/safety is the primary driver behind consumers’ desires to purchase home automation equipment. Cost remains the barrier. According to CEPro, the data from the Lowe’s 2014 Smart Home Survey reveals that a …

Change is inevitable and while for retailers, change can be exciting, nailing the basics like search engine optimization and e-mail marketing can be overwhelming. But Shop.org’s recent The State of Retailing Online 2014 Report shows why its more important that …

According to a recent Wall Street Journal article, U.S. retailers are facing a steep and persistent drop in store traffic, which is weighing on sales and prompting chains to slow store openings as shoppers make more of their purchases online. …

This article was originally printed in the August 2014 issue of Hardware Retailing. To view a complete PDF of the story, click here. By the time you read this story, it might very well be outdated—but that’s the nature of …

While warehouse clubs might be perceived to be the domain of those looking to stretch a tight budget, new research from Mintel reveals that it is not just those of lower incomes. According to Retailcustomerexperience.com, high income consumers think their …

Consumers’ overall engagement in traditional loyalty programs has declined consistently over the past four years and retailers are looking to refocus their loyalty initiatives to compete more effectively. While total loyalty program subscriptions peaked at 2.65 billion in 2012, the …

CFI Group has published its Retail Satisfaction Barometer, which reveals consumer expectations during the shopping process, specifically noting the popularity of mobile technology. The report uncovered that the use of mobile applications for shopping purposes doubled in the past year, …

The North American Retail Hardware Association (NRHA) is pleased to announce the launch of the NRHA Retail Research Group (RRG), which is dedicated to delivering quality, retailer-driven research to the home improvement channel. “Helping members and the channel at large …