Hiring the right employees is an ongoing challenge for independent home improvement retailers, but failing to do so comes with a price tag. One of the top two reasons for inventory loss/shrinkage in retail is employee theft, according to research …
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Survey: What’s in Store for Your Business?
Take this 10-minute survey concerning your store’s performance in 2016 and your future plans. You’ll be entered in a drawing for a $100 gift card! We ask that you share this information about your business to help NRHA gather information concerning the state …
Read More »Now Available! 2016 Cost of Doing Business Study
Knowing how you measure up to industry financial averages is crucial to evaluating your business. To help you benchmark your business and plan for the future, the North American Retail Hardware Association (NRHA) has once again compiled financial data from more …
Read More »Survey: Provide Feedback on Your Distributor
As your trade association, the North American Retail Hardware Association (NRHA) makes it a point to be the voice of independent retailers in the industry. NRHA is giving you a chance to provide feedback on your relationship with your distributor in an effort to …
Read More »Homeowners Engage More in Project Research
Over the past nine years, homeowners have seen extensive changes to home values as the market worked its way through the Great Recession. Recent research, however, suggests that consumers are once again investing in their homes. Market research firm Consumer …
Read More »Preventing and Reducing Chargeback Fraud
Fraud is a big headache for business owners, and it may be impacting your cost of doing business more than you realize. Retailers with chargeback rates of four percent or higher may soon be facing even higher chargeback and merchant account …
Read More »Every Customer Is an Impulse Sales Opportunity
Every customer who walks into your store is an impulse sales opportunity, according to a study conducted by TimeTrade Systems, Inc., which found that 82 percent of consumers purchase more than they originally planned once they’re in a store. In …
Read More »Independent Hardware Retailers Set Sights on Expansion
This year, nearly 85 precent of all independent home improvement retailers say they plan on adding new products to their stores and a full 66 percent say they plan to add or expand entire categories as ways to grow topline sales and …
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Hardware Retailing The Industry's Source for Insights and Information

