When a customer browses through the many paint swatches in your paint department, are you able to help them decide which color to choose? Ultimately, the final decision is theirs, but with some knowledge from a color expert in your …
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In the city of Houston, Texas, the sun seems to shine year round and consumers are often on the hunt to find ways to enhance their living space, indoors and out. From an emphasis on top-of-the-line grills and accessories, to a love for …
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Employee Appreciation Day Every year at Dawson’s True Value Hardware, with two locations in Topsfield and North Beverly, Massachusetts, the management team hosts an appreciation event for its employees. Since many families and the store are extremely busy during the …
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A few days after Anchorage True Value shared security camera footage of the store’s aisles collapsing during a magnitude-7.1 earthquake on its Facebook page, the video had gone viral and people from around the world were checking in on …
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To get a better understanding of what retailers do at buying markets and what some of the best practices are, Hardware Retailing magazine looked at what three retailers do before, during and after buying markets in its February issue. In addition to …
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The journey one takes to become an independent retailer is a little different for everyone. Whether one joined their family business after attending college or another decided to pursue a new venture as an entrepreneur, the road to business management …
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Josiah Gates is the vice president of retail innovation at Aubuchon Hardware, which has 110 stores located throughout the northeast. One of his favorite sayings is, “Great leaders develop great leaders.” This is largely out of respect for the key …
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Tyler Russom is a district manager with Buchheit Enterprises, which has eight large-format farm stores/home centers located in southeastern Missouri and western Illinois. He cut his leadership teeth working for Lowe’s, going through its management/leadership training rigors. After leaving Lowe’s …
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