Tag Archives: operations

To watch the full video, click here. Mark Schulein, president of Crown Ace Hardware, manages 320 employees across his 17 stores. Hear Schulein share his secrets to keeping his employees motivated.

To watch the full video, click here. What makes independents winners in the home channel? Customer service. Top-quality customer service is more important now than ever, and this webinar will examine how independent retailers are meeting and exceeding customers’ demands …

To watch the full video, click here. Anchored by information released just this year in the Employee Compensation Study developed by the North American Retail Hardware Association, this webinar will tap into the latest management strategies from hiring, training and …

To watch the fill video, click here. To find out what types of advertising really attract today’s consumers; NRHA went straight to the sources. Original research culmed through a consumer focus group, formal surveys and interviews with retailers, this webinar …

To watch the full video, click here. As a staple in every hardware store, the paint and sundries department has always been a popular destination for DIYers and contractors. But, how can retailers really get the most profit out of …

To watch the full video, click here. Get in touch with the ins and outs of the distribution, manufacturing and retail segments of today’s evolving home improvement channel. Tune in for coverage on what’s going on within the industry’s largest …

To watch the full video, click here. As a continuation of NRHA’s 2010 how-to-sell webinars, this webinar will address the best ways to promote, merchandise and sell in your electrical departments. Get category information, how-to-sell tips and exclusive research that …

To watch the full video, click here. What are high-performance lumber and building material retailers doing to keep their businesses profitable, especially in light of the recent economy? This webinar will explore trends in this important business segment and how …