From marketing to inventory management, you can track analytics for nearly every aspect of your operation. That data, while overwhelming at times, is crucial for assessing successes and determining business strategy. For Hartville Hardware & Lumber, tracking analytics has been …
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NHPA Signs On in Support of Credit Card Legislation
Several independent retail organizations, including the North American Hardware and Paint Association (NHPA), have signed a letter in support of the Credit Card Competition Act (CCCA), legislation that would enhance competition and choice in the credit card network market. Small …
Read More »NHPA Toolkit Offers Strategies to Develop Highly Engaged Employees
Next-Level Training: Offer employees quality training programs through the NHPA Academy for Retail Development. Download the Academy Catalog to review all available courses at YourNHPA.org/academy. Each month, 3 to 4.5 million people in the U.S. quit their jobs, according to …
Read More »Reenergize Your Staff With This Top Industry Program
If you’re merely working in your business rather than on it, the Retail Management Certification Program is the key to reenergizing your operation and your key leaders. Created by the North American Hardware and Paint Association (NHPA), the course prepares …
Read More »Built-From-Scratch Program Eases Inventory Challenges
In 2019, Michelle and Gary Meny, owners of Meny’s True Value, purchased a third location in Ferdinand, Indiana, which was the catalyst to bring all three locations under one umbrella. Prior to opening the new location, the first two did …
Read More »Improving Profitability 4 Feet at a Time
With an Excel file, a few well thought out formulas and a desire product selection at the basic level, Cody Miller created his own program for determining the profitability of each department—down to a 4-foot section in each—in his operation’s …
Read More »Benchmark Your Business With the NHPA Cost of Doing Business Study
How do your numbers stack up against industry averages? The North American Hardware and Paint Association (NHPA) is now inviting hardware stores, home centers, lumberyards and paint and decorating outlet retailers to participate in the 2023 Cost of Doing Business …
Read More »DiSCover Better Communication
Use Everything DiSC® to Open Lines of Communication Open lines of communication is vital to running a successful business, but is often difficult to manage efficiently. Knowing how to communicate clearly and effectively in a way your employees understand is …
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