Tag Archives: nhpa

Understanding key concepts of leadership, personal development and merchandising are crucial to being a successful retail manager. The Foundations of Retail Program, led by the North American Hardware and Paint Association (NHPA), offers comprehensive online courses to prepare your key …

Have you ever overheard an employee saying something like: “Wow, we sold a lot today, the owner must be getting rich!” Or, “I didn’t mean to break those flower pots, but that’s alright as I’m sure no one will notice …

If your company uses a learning management system (LMS) for training, there is no need to spend time and energy creating industry-specific training courses. Licensing from the North American Hardware and Paint Association (NHPA) allows you to easily add any …

All retailers who register and attend the Independent Home Improvement Conference (IHI Conference) will be entered to win a North American Hardware and Paint Association (NHPA) In-Store Leadership Training led by Kim Peffley, NHPA’s director of organizational development and consulting, …

For most independent home improvement retailers, having a team of knowledgeable employees can elevate their operation and make it stand out from the competition. In a time when hiring and retaining talent is challenging, establishing a training program to get …

If someone asked you how your business was performing, could you answer them? For Peggy Sue Wingard, owner of O-Gee Paint Co. in Miami, Florida, she easily paints a detailed picture of the company’s strengths and areas they are working …

This fall, the North American Hardware and Paint Association (NHPA) will launch a new educational program, which will guide retailers through managing cash flow to support growth and success. The classes will be led by Kim Peffley, NHPA’s director of …