Tag Archives: NHPA training

For your DIY customers who are brave enough to tackle electrical projects, provide them with the basics they’ll need to get the job done with these must-have tools necessary for any DIY electrical project. Access NHPA’s Academy for Retail Development …

Vital yet invisible, soft skills are key to providing excellent customer service. Training soft skills, however, is vastly different from training an employee how to stock shelves, mix paint, or recommend a home air purifier. Any employee seeking to mentor …

Training is mandatory for most jobs, and many retailers also understand that rewards, such as pay increases or public recognition, can be powerful incentives for employees to go above and beyond the standard expectations. NHPA offers retailers new ways to …