Looking at how fellow independent home improvement operations perform throughout the year gives retailers in the channel a benchmark for improving their own operations. Since 2022, the North American Hardware and Paint Association (NHPA) has partnered with The Farnsworth Group …
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Built Right: Helping Customers Navigate Deck Projects From Concept to Reality
When creating outdoor spaces, homeowners are not only building areas to gather and enjoy fresh air, but are making these spaces extensions of their home. According to the 2026 Outdoor Living Report from Deckorators, homeowners look for a balance of …
Read More »Big Ideas on the Big Stage: IHI 2026 General Session to Address the Topics That Matter Most
Bringing together the independent channel for two days of education, industry insights and networking, the 2026 Independent Home Improvement Conference (IHI Conference) will send attendees back to their operations with practical takeaways and applicable best practices. The IHI Conference will …
Read More »4 Ways to Win on Decking Projects in a More Selective Market
Research from The Home Improvement Research Institute (HIRI) suggests opportunities for independent retailers supplying materials for decking projects are evolving. Success now depends less on simple availability and more on how well retailers respond to a more deliberate and assurance-seeking …
Read More »Now Open Online: E-Commerce Quickly Moves From Optional to Necessity
Moving swiftly from nice-to-have to a must-have for independent retailers, an e-commerce site provides an additional channel to engage with customers and a path to other revenue streams. In the U.S. Census Bureau Quarterly Retail E-Commerce Sales Report from the …
Read More »Confident Leaders, Stronger Teams: Follow the Roadmap to Success With the Industry’s Premier Management School
Built for owners and managers in the home improvement industry looking to boost their leadership skill set, the North American Hardware and Paint Association’s Retail Management Certification Program (RMCP) is the industry’s premier management school, focusing on growing store sales …
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