In 2010, Kevin Hancock had a lot on his mind. As the chairman, president and CEO of Hancock Lumber, a seventh-generation family business that employs over 500 people, he was focused on navigating the operation through the recession. On top …
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The North American Retail Hardware Association (NRHA) has a full range of resources to help independent home improvement retailers prosper. One of the most versatile options is the Foundations of Leadership program, an online leadership training course that aims to …
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Are you searching for ways to help new managers or supervisors in your business find success? Then consider the benefits of enrolling one or more employees in the NRHA’s Foundations of Leadership Program. This 16-week, college-level online course teaches home …
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Each year, the North American Retail Hardware Association (NRHA) names high-performing retailers as Top Guns. These retailers represent those who are innovating in their communities and pushing other members of the channel to continue differentiating and elevating the independent home …
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Click the picture to download a PDF of this story. By Scott Wright, swright@nrha.org Leading With Culture Business management guru Peter Drucker once said, “Culture eats strategy for breakfast.” While delivered tongue-in-cheek, what the father of modern management theory suggests is …
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With unemployment hovering around historical lows, finding the right employees to lead the business is challenging for many retailers. While you may hire enthusiastic, capable people who can start in an entry-level role and work their way up, what happens …
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Investing in home improvement leadership training is a decision that can strengthen your business for decades to come. By demonstrating your belief in your managers and other high-level personnel, you can give them the confidence they need to lead your …
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What are your employee training goals for 2019? Are you planning to grow sales by adding a new niche to your operation? Do you want to appeal to a new customer base, or improve your average transaction size? Whatever plans …
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