Tag Archives: leadership

Increasing productivity and reducing employee turnover are two struggles independent business owners often face. One of the most practical ways to address these issues is to take a look at your management team. Do your team leaders have the interpersonal …

Do it Best Corp. announced the promotion of co-op veteran Steve Rose to national logistics manager, effective July 16. Rose has served as safety director since joining Do it Best Corp. in 2011. In that role, he was responsible for …

Mentorship can play a large role for an individual at any step of their professional journey, says Paula Coate, manager of Hagersville Home Hardware in Hagersville, Ontario. Her mentor and boss, David Dishke, who also owns Grand River Home Hardware …

Click on the image above to download a PDF of this story. By Jesse Carleton, jcarleton@nrha.org In March, A Few Cool Hardware Stores, headquartered in Washington D.C., celebrated its 15th anniversary. That amount of time may seem short compared to …

Advanced, industry-specific leadership training sounds useful, but what all does it actually entail? Retail professionals who attend the North American Retail Hardware Association’s (NRHA) Retail Management Certification Program dedicate six months to enhancing their careers. Students of the college-level program …

Investing in leadership training can take your top-performers to the next level. With 15 years of professional experience in the home improvement industry, Jim Rivas was hired as a store manager by Friedman’s Home Improvement, a four-store independent retail company …

The North American Retail Hardware Association (NRHA) hosted its second annual Women’s Leadership Roundtable in Chicago, Dec. 6 during which attendees discussed the value that trades bring to the industry, and the importance of training employees among a variety of …

One of the many ways the North American Retail Hardware Association works to fulfill its mission is through training opportunities and supplemental training resources. In this flagship installment of NRHA Recommends, NRHA staff members Scott Wright, executive director of the Retail …