Nation’s Best announced the promotion of Kim Peffley to chief operating officer, effective April 12. Peffley previously served as regional vice president of the company’s North Region, bringing more than 30 years of experience in the independent home improvement industry. …
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A Culture of Selling: Getting Everyone to Sell
If you think of sales as the engine that drives your business, then every employee is a moving part in that engine. But they’re not merely “cogs in a wheel,” because if anyone fails to do their part, the entire …
Read More »What Is a Culture of Selling? Understanding the Basics
The best way to create sales and hit your profit goals is to make sales everyone’s job. A culture of selling is one where everyone in the company is actively involved in creating sales and working towards the same goals. …
Read More »Build Your Dream Team With the NHPA Conference Giveaway
In the ever-changing world of retail, it can be hard to keep up. If you’re struggling to figure out the question of what’s next, the 2023 NHPA Independents Conference has answers. And, at this year’s event, all retailers who register …
Read More »DiSCover Better Communication
Use Everything DiSC® to Open Lines of Communication Open lines of communication is vital to running a successful business, but is often difficult to manage efficiently. Knowing how to communicate clearly and effectively in a way your employees understand is …
Read More »True Value 2023 Spring Reunion: Looking Forward to Another 75 Years
Celebrating its 75th anniversary this year, True Value brought together its retailers from around the world for the True Value 2023 Spring Reunion, which took place March 16-19 in Chicago at McCormick Place West. The event kicked off with retailers …
Read More »NHPA Facilitates Education at True Value Spring Reunion
The North American Hardware and Paint Association (NHPA) facilitated the education for the Retail Best Practices Conference at the True Value Spring Reunion in Chicago on March 16. Sharing insights and best practices on retaining top talent, NHPA director of …
Read More »Leadership Development Strategies for Your Operation
Strong leadership is a vital component of a prosperous business because it provides an operation with direction and purpose while cultivating a positive, productive work culture. There are many ways to build and improve leadership in a company; successful strategies …
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