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Build Your Dream Team With the NHPA Conference Giveaway

In the ever-changing world of retail, it can be hard to keep up. If you’re struggling to figure out the question of what’s next, the 2023 NHPA Independents Conference has answers. And, at this year’s event, all retailers who register will be eligible to win one of two TeamBuilder sessions with Kim Peffley, NHPA director of organizational development and consulting.

“There’s no better way to reset and find new solutions than to hear from your fellow retailers and industry experts at the conference,” Peffley says. “This is the best place for you to get real solutions to real issues. You’ll leave with ideas from at least a dozen retailers, competitive strategies from former Amazon and Google executives and so much more.”

TeamBuilder includes a two-day on-site consultation with Peffley where she’ll lead your team through assessments and exercises to improve productivity, teamwork and communication. The sessions include 15 Everything DiSC® Workplace assessments, a Team View Report and Comparison Reports. 

Also as part of the assessment, Peffley will help you evaluate your structure, including reviewing the organizational chart and job descriptions. You’ll also receive a personalized assessment report with recommendations to help align your team to your business goals and values based on the consultant’s observations during the visit. During the online post-visit meeting, Peffley will review your personalized assessment report and offer recommendations on training resources, leadership training and more.

“These sessions are designed to help you discover how to get your staff working more cohesively as a team and set processes in motion to help maximize the potential of your staff and improve your company culture,” Peffley says.

Retailers must be present on Day 2 of the event to win, when NHPA will announce the winners. Learn more and read the official rules at YourNHPA.org/giveaway.

About Kim
Over the last 25 years, Kim Peffley has served the independent home improvement industry in a variety of roles. She started in the industry working every role in her family’s True Value store, and her career continued after her family sold their business to another independent multistore operation. She eventually served as general manager of seven stores. During her career, Peffley established development and mentoring programs for both the frontline and management teams. She created merchandising standards and procedures to assist in store modernization, new store projects and ongoing store improvement. She was instrumental in driving sales, decreasing expenses and growing the business.
As the director of organizational development and consulting for NHPA, Peffley leads retailers through comprehensive organizational change to improve internal communications, create stronger teams and drive operational success through investment in people.

About Melanie Moul

Melanie is the communications and content manager for the North American Hardware and Paint Association. She joined the NHPA team in 2016 as an editor for Hardware Retailing and now helps lead the communications team to deliver relevant, timely content to the industry.

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