The 2022 NHPA All-Industry Conference is live in Las Vegas April 5-7 at the Las Vegas Convention Center. This year’s conference theme, “Investing in People, Products and Technology,” will drive the educational presentations, retailer panel discussions and networking opportunities. Conference …
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Teach Your Team These Basic Skills to Create Return Customers
While it may sound obvious, if you want to have a profitable retail business, sales associates need to be good at selling. That doesn’t mean you have to resort to used-car-salesman, high-pressure tactics to close the deal. But they need …
Read More »Herrick Hardware Has Been a Community Fixture for Over 150 Years
When Henry Foster Herrick took a job as an assistant for Mr. C. Parsons at his general store in the mid-1860s, the village of Southampton, New York, was a quiet shore community made up mostly of farmers and whalers. In …
Read More »On the Web: March 2022
There’s much more to discover from the March 2022 edition of Hardware Retailing. Browse the links below to uncover new innovations, trends and resources to lead your operation to success.
Read More »Using QR Codes to Provide Next-Level Customer Service
From gaining access to a concert venue to reading a restaurant or bar menu, quick response codes, more commonly known as QR codes, have made it easier for consumers to make purchases, look for information and connect with brands they …
Read More »What’s Trending in Color for 2022
This year’s crop of top paint colors isn’t green with envy but definitely features several green hues. From soft sage hues to green-blue tones, greens dominated the list of 2022 Colors of the Year, with five major paint manufacturers choosing …
Read More »5 Tips to Improve Your Digital Marketing
According to the 2021 SuperOffice Customer Service Benchmark Report, 62 percent of companies do not respond to customer service emails. Read on to see how companies are failing customers digitally, and learn what you can do to improve your online …
Read More »Carr Hardware Marks 93 Years in the Business
As a thank you to its loyal customers, Carr Hardware hosts a “Carr-nniversary” weekend every year to celebrate another year in business and give back to local organizations. Last Year, the company, which has eight locations in Massachusetts and Connecticut, …
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