Independent retailers put great emphasis on providing fantastic customer service. When done correctly, this focus on making every customer feel welcome can yield great dividends across the spectrum of DIYers and pro plumbing customers. There’s a reason we all crave …
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Competition in the home improvement industry is rapidly becoming more diverse and more challenging to get ahead of. And those competitors are bigger than just big boxes and e-commerce retailers. With shrinking big-box footprints, countless discount retailers and consumers who …
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Retail events are attracting shoppers from across generations, but younger shoppers are the biggest fans. Nearly 50 percent of all U.S. consumers attended an in-store event in 2018, according to research from the National Retail Federation (NRF). More shoppers from …
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The North American Retail Hardware Association (NRHA) is excited to announce it will be hosting two major events in conjunction with the Independent Garden Center Show (IGC) and the Independent Home Improvement Show being held August 13-15 in Chicago. The 2019 NRHA …
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Tiny living continues to become more popular, thanks to publicity from TV shows, as well as easy access to the homes at many lawn and garden shows. Now, that tiny living trend is coming to the 2019 National Hardware Show®! …
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Teenagers hoping to find the perfect prom dress or suit had a unique opportunity to shop for their attire at a discount, thanks to Newby’s Ace Hardware in Devils Lake, North Dakota. Newby’s employee Jacqui Dammen says she was inspired …
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Melissa Brett and her husband John have owned Welden Hardware for 15 years, but the business has been in operation in Simsbury, Connecticut, for 130 years. Late last year, the Bretts and their store manager started brainstorming ways to celebrate …
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By Melanie Moul, mmoul@nrha.org Unfolding Opportunity The National Hardware Show® (NHS) attracts industry members from the across the channel to hunt for new products and niches, keep an eye out for inspirations and learn new insights on how to …
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Hardware Retailing The Industry's Source for Insights and Information
