When consumers head to Lowe’s in the future, they’ll have a better chance of mapping out their homes and making sure products they buy fit just right. Through Lowe’s Vision, an app using Google’s 3-D smartphone platform Tango, users will be able …
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Through Edgewood Do it Best Hardware & Rental, Jerry Mobley and Dale Streets are able to use lifetimes of knowledge and experience to help customers from their community. Both men began working for the store after long careers in other industries, …
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In an article written for Forbes, customer service and experience expert Shep Hyken discusses how Ace Hardware stores stay competitive in an industry glutted with big boxes. The reasons he credits for Ace’s success are true of many independent home improvement …
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To view a PDF of this story, click here. To learn more about how impulse shopping works, head here to gain insights from Kit Yarrow, author of “Decoding the New Consumer Mind” and an expert in consumer psychology. By Renee Changnon, rchangnon@nrha.org I’ll …
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When a customer walks through the doors of your retail operation, do they make a beeline to the items on their list? Or do they browse the store and discover items they’d like or forgot to pick up last time they …
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No matter what business owners believe about political candidates or causes, they must consider how expressing those opinions–through signage at their stores or in other ways–may impact customers and potential customers. Even the most loyal customers may react strongly to a …
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The majority of shoppers from around the world still research and make home improvement purchases in stores–but don’t think that means you can wait to build a robust online presence if you don’t have one. More than half of consumers make their home …
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Walmart has long been criticized for offering low-skilled jobs that pay little and offer few opportunities to move up. Now, it’s fighting back against those criticisms by offering new training programs for its employees. According to an article from The …
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